Privacy policy

This Privacy Policy explains how Andrey Suvorov, a micro-enterprise located at 59, rue de Ponthieu, Bureau 326, 75008 Paris, France, SIREN: 990343097, collects, processes, and protects your personal data when you visit the website www.korina.fr. Your data is treated as strictly confidential and processed in accordance with French law and the GDPR.

We process different types of data depending on how you use the website:

• Registration and purchases: first name, last name, email, address, phone number, payment information, order history.
• Marketing messages: email, first name, preferences.
• Website visit: language, browsing activity, cookies, IP address and browser technical information.
• User-generated content: product reviews and comments linked to your customer account.
• Customer service: communication via email, WhatsApp or social networks.
• Back-in-stock notifications: provided email address.
• Contests and promotions: name, email, address if required.

We use your personal data to:

• Process your orders and provide products/services.
• Send marketing communications if you have given consent.
• Personalize your website experience and recommendations.
• Improve website functionality, create statistics and prevent fraud.
• Manage customer service and respond to requests.
• Notify you about product availability.
• Manage reviews and contests.
• Protect our rights and ensure security.

We process your data based on:

• Performance of a purchase contract.
• Your explicit consent (e.g. marketing emails, product reviews).
• Our legitimate interest in security, service improvement and fraud prevention.
• Applicable legal obligations.

Your data may be shared with:

• Payment and delivery service providers.
• Suppliers involved in fulfilling your order.
• Marketing partners respecting confidentiality obligations.
• Social networks if you interact through their services.
• Public authorities when legally required.

We only transfer data outside the European Union when appropriate legal safeguards are in place.

We retain personal data only as long as necessary for the purposes described:

• Customer account: deletion within 6 months after request.
• Orders: 1 year after warranty expiration for dispute purposes.
• Customer service: 2 years.
• Marketing consent records: 4 years.
• Product reviews: 6 years.
• Contests: 1 year.

Security measures include SSL encryption, technical and organizational safeguards, encrypted passwords and restricted access.

You have the right to:

• Access your personal data and obtain a copy.
• Correct and update your data.
• Request deletion when data is no longer necessary.
• Restrict processing.
• Data portability.
• Object to processing.
• Lodge a complaint with the French data protection authority (CNIL).

For any question or to exercise your rights, contact:

Andrey Suvorov, 59, rue de Ponthieu, Bureau 326, 75008 Paris, France, SIREN: 990343097
Customer service: hello@korina.be.

We will respond within a maximum of 30 days.

We may update this policy at any time. You will be informed of significant changes. Continued use of the website after notification constitutes acceptance of the updated policy.